Digital Creative Strategy, Content, Experiential and Influence for live entertainment.

Job Openings

Community Manager

About the Role of Community Manager

For the right candidate, this will be a great opportunity to step into a growing company. The Super Awesome Community Manager is responsible for posting social media content and engaging with followers across all platforms and for all accounts. 


Responsibilities

  • Help by developing brand guidelines, tone and voice and general branding alignment

  • Schedule posts for all social channels in a timely manner

  • Manually post Instagram Carousel posts and Instagram stories

  • The Community Manager will check the following social channels during the previously-agreed upon daily schedule

  • Engage by liking, commenting, retweeting and messaging 

  • Learn and follow the tone and language of each individual account and adhere to those guidelines in their responses 

  • Respond to questions in all forms of communication that come into and act as a steward of customer service on behalf of the brand including DM’s, emails, messages and tweets and communicate requests to account team

  • Work with Account Manager to create a FAQ that will go on website and available for social purposes

  • Find and alert covers for when unavailable

  • Be available at evenings and weekends to engage

JOB REQUIREMENTS 

  • A deep interest in where content and social media can change the game

  • A deep interest in growing fandoms and how they work

  • A deep care for culture change in entertainment

  • Must be able to problem solve on the fly

  • Must be able to quickly adapt to changes in projects and client goals

  • Must have excellent time management skills and have the ability to prioritize

  • Must be comfortable with working in a deadline driven, fast paced environment

  • Must have the ability to work nights and weekends when necessary

  • Be a great communicator

  • Be extremely collaborative

  • Be hyper-detail oriented and super organized

  • Be out-of-the-box creative

  • Be friendly, positive and independent

  • Take initiative

  • Have a sense of humor

  • Enjoy the art of human relationships

  • Have a passion for live entertainment and performing arts

SUCCESS FACTORS

A strong candidate will work to balance the needs of our clients and communities with the goals of Super Awesome Friends. You have an understanding of our landscape and a solid combination of interpersonal and goal-oriented skills. You are a creative and you are a team player.  You see that this is an ecosystem of relationships. You are ready to learn and grow with the company. You are discreet with the information you have access to. Your strong client relationships will help elevate the profile of Super Awesome Friends within the live entertainment industry...and beyond. 

The above noted job specifications are not intended to describe in detail the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change, so may the essential functions of this position. Other areas of responsibility may be assigned to meet business needs.


Jim GlaubJobs